Rochester’s Premier Professional Networking Organization
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New Job Postings this week
Medicaid Service Coordination Clerical Assistant
Previously posted jobs
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Words of Wisdom
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“A man who views the world the same at fifty as he did at twenty has
wasted thirty years of his life.”
~ Muhammad Ali
“It's better to hang out with people better than you. Pick out
associates whose behavior is better than yours and you'll drift in that
~ Warren Buffett
“Any man today who returns from work, sinks into a chair, and calls
for his pipe is a man with an appetite for danger.”
~ Bill Cosby
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by Anne Baber and Lynne Waymon
Never underestimate the power of networking to enhance your life,
professionally and personally.
A good networking relationship means somebody (besides you!) is looking out
for your best interests while you are looking out for theirs.
There are no fast-food networks.
You never outgrow the need to network.
A single conversation can change your life.
Networkers are made, not born.
Anybody can learn to small talk and to use small talk to create valuable
Make strategic choices about where to network.
Your network is created conversation by conversation, exchange by exchange,
with people you meet every day, everywhere.
Every chance meeting is an appointment. When you meet someone, try to find
out why you have an "appointment" with that person.
Talk to strangers. Take every opportunity to meet someone new.
To connect with people you want to meet, pick five or six diverse Arenas:
professional organizations, volunteer groups, the Chamber of Commerce, a
health club, your church or synagogue, parents of your kid's soccer
You can do more than hope your networking efforts will pay off. You can make
Give first; give freely.
If you feel like you're giving more than you are getting, you are networking
the right way.
In networking, the ball's always in your court. It's up to you to take the
first step and the next step to build relationships with your contacts.
When things go wrong, make them right Ð immediately and ostentatiously.
Networking isn't about taking, it's about teaching.
People say, cynically, "It's not what you know, it's who you know." But,
what's really important is WHO KNOWS YOU.
A lull in the conversation when you arrive means the group is tired of its
topic of conversation and needs you to start off in another direction. Be
prepared with a question or comment.
Raise your visibility. If you introduce yourself to the speaker, he often
will mention you from the podium.
Showcase your skills to the people who count.
Don’t small talk, SMART talk. That’s small talk with a point.
Keep your antenna up for something your contacts need or someone they’d
profit from meeting.
Share the air. Talk only about 50 percent of the time. Make your “air time”
To remember a name, say it immediately: Don’t say, “I forgot your name!”
People rush introductions to get on to "the good stuff." In networking,
names are "good stuff."
Study nametags or business cards. Since 77 percent of us are visual
learners, we need to see names spelled out to remember them.
Give contacts specific examples of projects, so they can describe to others
– accurately and vividly – what you do.
Expert networkers teach who they are and what they have to offer.
Find a dramatic way to explain your product or service. Instead of "I'm
president of Billing Services," say, "I get the bugs out of your bills."
When someone asks, “What’s new?” tell a Success Story that shows you saving
the day, solving the problem, serving the customer.
Get ready to give. Before an event, list three resources, tips, or
opportunities to tell people about.
In networking, be upfront, be honest. If there's no mystery, there's no
Ask not what your contact can do for you, but what you can do for your
To move on, tell your partner what you’ve enjoyed about the conversation and
what you’re going to do next.
End conversations assuming that your contact will be part of your network
for years to come.
Play Concentration. Pay attention to people so you can match them up.
It takes six months to create a networking relationship with someone. So
Good systems make good relationships. Use a contact manager to remind
yourself when it’s time to reconnect.
Re-connecting and staying in touch are the keys to networking success.
Networking events are places to make plans to get together later. Wait!
Don’t hand out your card too soon.
Create a reason to exchange cards. Your reason may be, “I’d like to put you
in my data base.”
Tickle yourself. Jot reminders on the backs of cards you collect so you can
follow up and follow through.
Design a big-time, long-term networking project.
Invest time and energy to build the net worth of your network.
Your project will make you the natural and only choice.
You can’t buy a network. Networks are built conversation by conversation,
not by writing a check for your dues.
After you join, the important work of creating relationships begins.
Volunteer for an activity or job that shows off your best skills and
spotlights your business capabilities.
When you join an organization, put at least 3/4 of its events on your
Before an event, set goals. Plan to talk with four people you don’t know,
refresh your relationships with three people you do know, and sit with
People go to conventions for inspiration, information, and interaction. Pack
your networking Agenda and come home with valuable tips, ideas, solutions to
problems, new opportunities, and insights.
If you know what you want, you'll find it - maybe in your next conversation.
Hang on to that old school tie. Many universities offer on-line databases
that help you find other alums who can offer guidance and assistance.
Create an e-mail “brochure” that you can zap out when someone asks about
Don’t let anyone tell you talk is cheap. Conversational skills are important
The answer probably isn’t in your office.
The networking Tao: Take networking off your “To-Do List” and make it a way
Create "customer common" alliances with other businesspeople. Refer your
customers to your Allies and get referrals in return.
You sell not only what you make, but who you are.
Not happy with referral groups you’ve visited? Create your own.
Network with competitors so you can refer business that’s too small, too
big, too far away – or simply something you have no interest in doing.
Networking can help you turn contacts into clients. People want to do
business with people they trust.
Networking creates “top-of-the-mind awareness,” so when your contacts see an
opportunity or information you could use, they will give it to you.
Go for the relationship, not the contract.
Create customer-common Constellations by starting a referral group with
others who share your customers or clients.
Be a go-giver, not a go-getter.
Make sure people hear about you before they hear from you.
The length of your job search is directly related to the strength of your
When your contact gives you a lead or referral, complete the circle. Get
back to your contact and let him know the good things that came from his
Come up with imaginative ways to appreciate people who help you – flowers,
tickets, a sample of a product your company makes or a service you provide,
a contribution to a charity. When you get your new job, make networking a
Read more at http://www.training-insights.com/insights.htm
Anne Baber and Lynne Waymon are principals of Contacts Count, a nationwide
consulting and training firm that specializes in business and professional
networking, and career development. They are co-authors of six books. The
most recent is Make Your Contacts Count: Networking Know-How for Business
and Career Success (2007, AMACOM). Fortune 500 companies license their
training programs. Visit them at
Sue Schnorr is President of Training Insights, Inc., a firm that specializes
in soft skills training. She is also the exclusive Associate for Contacts
Count in NY. She can be reached at
LinkedIn has recently added Events as a feature enhancement. You'll note the
feature when visiting your LinkedIn home page along the right hand side of
the page. Become a user of this feature and you'll be able to post an event,
find events of interest and more. Read the complete article to learn more
about this feature and its many benefits.
Greg is the Founder of The August Group, a recruiter and entrepreneur
offering a myriad for services to employers and professionals including
coaching and consulting. He can be reached at 585-785-8600 or
Hannah's blog this week includes writings on
composes her blog outside of work hours as a personal passion to assist
those in career transition.
Book Reviews and Good Reads
Other Offerings - Share Yours
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great way to contribute, add value and get known. Provide the story line on
the book and submit it to Greg Taylor at
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difference. Share a story. Submit it to
The Savvy Networker
10 Boilerplate Phrases That Kill Resumes
by: Liz Ryan
The 2009 job market is very different from job markets of the past. If you
haven't job-hunted in a while, the changes in the landscape can throw you
for a loop.
One of the biggest changes is the shift in what constitutes a strong resume.
Years ago, we could dig into the Resume Boilerplate grab-bag and pull out a
phrase to fill out a sentence or bullet point on our resume. Everybody used
the same boilerplate phrases, so we knew we couldn't go wrong choosing one
of them -- or many -- to throw into your resume.
Things have changed. Stodgy boilerplate phrases in your resume today mark
you as uncreative and "vocabulary challenged." You can make your resume more
compelling and human-sounding by rooting out and replacing the boring
corporate-speak phrases that litter it, and replacing them with human
language -- things that people like you or me would actually say.
Here are the worst 10 boilerplate phrases -- the ones to seek out and
destroy in your resume as soon as possible:
More than [x] years of progressively responsible experience
Superior (or excellent) communication skills
Strong work ethic
Met or exceeded expectations
Proven track record of success
Works well with all levels of staff
You can do better. What about adding a human voice to your resume?
Here's an example:
"I'm a Marketing Researcher who's driven by curiosity about why people buy
what they do. At XYZ Industries, I used consumer surveys and online-forum
analysis to uncover the reasons why consumers chose our competitors over us;
our sales grew twenty percent over the next six months as a result. I'm
equally at home on sales calls or analyzing data in seclusion, and up to
speed on traditional and new-millennium research tools and approaches. I'm
fanatical about understanding our marketplace better every day, week and
month -- and have helped my employers' brands grow dramatically as a
You don't have to write resumes that sound like robots wrote them. A
human-voiced resume is the new black -- try it!
Liz Ryan is a 25-year HR veteran, former Fortune 500 VP and an
internationally recognized expert on careers and the new millennium
workplace. Contact Liz at
email@example.com or join the Ask Liz Ryan online community at
The opinions expressed in this column are solely the author's.