Rochester’s Premier Professional Networking Organization
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"There's nothing sadder in this world than to awake Christmas
morning and not be a child."
~ Erma Bombeck
"Remember, if Christmas isn't found in your heart, you won't find it
under a tree."
~ Charlotte Carpenter
"Christmas is the season for kindling the fire of hospitality in the
hall, the genial flame of charity in the heart."
~ Washington Irving
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The Name Game
by Anne Baber and Lynne Waymon
Do you feel like a dummy when you can't remember names? You’re not alone.
Ninety-seven percent of the people in our workshops admit they are terrible
at “the name game.”
There’s a reason people aren’t able to remember names. The next time you're
at a business or social event, watch people introduce themselves and count
how many seconds this vital activity takes. Almost everyone zips through the
exchange in less than six seconds!
You can do a lot in six seconds. Send a fax. Blow out the candles on your
birthday cake. Buy a lottery ticket. But one thing you can't do in six
seconds is teach someone your name and learn hers or his.
So slow down. Linger longer. Don't sabotage your greetings by saying to
yourself, "I never can remember names." Instead, set a goal. Say, "I'm going
to learn the names of five people I meet today." Imagine that you meet a
newcomer at the next Chamber of Commerce event. Challenge yourself to
remember his name long enough to introduce him to someone else. If you
remember it for three minutes, then you'll probably have it for 30 minutes .
. . or perhaps forever.
To learn someone's name:
Repeat it. If the other person says her name first, repeat her first name in
your greeting. Say "Hi, Theresa. It's good to meet you." Ask about her name
or comment on it. You might ask about the spelling: "Do you spell Theresa
with an "h"? Focusing on the spelling is a good idea, because 77 percent of
us are visual learners. That means we learn best when we see something
spelled out in our mind’s eye.
Ask separately for the last name. Say, "Tell me your last name again."
Notice that your conversation partner will say the last name clearly and
crisply, rather than mooshing it into the first name.
To teach your name:
Give your first name twice. Say, "I'm Leo. Leo Torvette." (This is the
Forrest Gump Rule. Remember how he said, “I’m Forrest, Forrest Gump.”)
Say both your names clearly and distinctly. Take a tiny breath in between.
Don't run them together.
Provide a way for people to remember your name. Say, "It's like Corvette but
with a "T."
If people are wearing name tags, use them as visual aids. Look at your
partner’s. Point to your own, when you say your name.
Often people say this about the name exchange: "Oh, I just rush through that
part to get on to the good stuff." But, in networking, names are "the good
stuff." Unless you learn someone's name and teach that person yours, you
can't really expect to begin a relationship. So, abandon the six-second
ritual. Be smart.
Anne Baber and Lynne Waymon are principals of Contacts Count, a nationwide
consulting and training firm that specializes in business and professional
networking, and career development. They are co-authors of six books. The
most recent is Make Your Contacts Count: Networking Know-How for Business
and Career Success (2007, AMACOM). Fortune 500 companies license their
training programs. Visit them at www.ContactsCount.com and
"Our training insights deliver results!"
This free article is provided to you, compliments of Sue Schnorr,
President, Training Insights, Inc.
Associate, Contacts Count
70 Linden Oaks, 3rd floor
Rochester, NY 14625
Anne Baber and Lynne Waymon are principals of Contacts Count, a
nationwide consulting and training firm that specializes in business and
professional networking, and career development. They are co-authors of six
books. The most recent is Make Your Contacts Count: Networking Know-How for
Business and Career Success (2007, AMACOM). Fortune 500 companies license
their training programs. Put the tools of networking to work in the service
of business goals. Visit
Hannah's blog this week includes writings on
about your job search.
composes her blog outside of work hours as a personal passion to assist
those in career transition.
Book Reviews and Good Reads
Other Offerings - Share Yours
Got a book you'd like to share with others and lead in discussion? It's a
great way to contribute, add value and get known. Provide the story line on
the book and submit it to Greg Taylor at
discussion, coordination and promotion.
Have an article to contribute? We welcome your contributions. Make a
difference. Share a story. Submit it to
The undertaking has new life with a new volunteer as Arthur Catalanello
has stepped forward to tweet events, news, undertakings, volunteer
opportunities, networking events, etc. If you wish to tweet and be
re-tweeted connect with @TheAugustGroup on Twitter.
Over twenty companies participated in the Career Fair held at MCC in
conjunction with MCC Workforce Development and Rochester Works. We thank the
Co-Chairs Sharon Bastian, Suzy Ahrens, France Macdonald, Mark Graupman and
Betsy Henner for their efforts leading. Look forward to a report next week
in greater detail and perhaps some photos too along with the mention of
other key contributors to the event.